All in-stock items are shipped within 1-3 business days (Monday - Friday) and you will be notified of any delay. Currently, orders are only shipped within Canada and the US.
Shipping in Canada
To keep things simple we offer a flat rate standard shipping fee within Canada of $6 for orders of $50 or more (before taxes) and $8 for orders less than $50. If you require priority shipping (1-3 business days), the rate will be calculated at checkout based on the order weight and your location.
If you live in or around Ottawa, ON and would like to pick up your order to save shipping costs, please select "Local Pickup - Ottawa Only" at checkout. Wee & Charming will then email you directly to arrange a location where we can deliver the order.
Shipping in the US
To keep things simple we offer a flat rate standard shipping fee to the US of $8 CDN for orders of $50 CDN or more (before taxes) and $10 CDN for orders less than $50 CDN. If you require priority shipping (4-6 business days), the rate will be calculated at checkout based on the order weight and your location.
Please note that US-bound shipments do not include any duty or customs charges involved in cross-border shipping. All charges accrued from this are the responsibility of the receiver.
Returns
If you would like to return any product to Wee & Charming we will happily accept unused merchandise in its original condition at time of purchase. Please have the item returned within 30 days of order, with original receipt, and a full refund (product price plus tax) will be issued using the original payment method. Shipping costs are non-refundable.
Directions for returns/exchanges:
If you have any additional questions please contact us at info@weeandcharming.ca.
